Terms & Conditions

Effective Date: 29th July' 25

Welcome to Aromas - A Wellness Firm (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.aromaswellness.in, and any purchases made through it. By accessing, browsing, or using our site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our website.

1. Products & Services 

We provide electric blankets and other wellness-related health aids. We reserve the right to modify or discontinue any product or service at any time without prior notice. All descriptions and prices are subject to change without notice.

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2. Order Acceptance & Payment 

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including availability, errors in pricing, or suspicion of fraudulent activity.

We accept payment via Credit/Debit cards, UPI, Net Banking, and Cash on delivery. All transactions are processed securely through trusted third-party payment gateways.

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3. Shipping & Delivery 

Shipping is handled through third-party logistics partners integrated with Wix. Delivery timelines and shipping charges will be shared at checkout. We are not responsible for delays caused by external logistics or unforeseen circumstances.

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4. Returns & Refunds

Please refer to our Return & Refund Policy for details on eligibility and procedure. We accept returns only for defective or damaged products within a specified period from delivery.

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5. Account Suspension or Termination 

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the website. This includes fraudulent transactions, abuse, or any unlawful behavior.

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6. Intellectual Property 

All content on this website, including logos, images, product descriptions, and design, is the property of Aromas - A Wellness Firm and is protected under applicable intellectual property laws. No part of the website may be copied, reproduced, or used without our express permission.

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7. Disclaimer of Warranties 

We are committed to delivering high-quality products and stand behind them with a one-year warranty against manufacturing defects from the date of purchase. Beyond this period, we offer ongoing repair support, subject to reasonable terms and potential service charges.

Except as expressly stated under our warranty policy, all products and services are provided “as is” and “as available.” We make no other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, or completely secure. Any reliance you place on the information or services provided is at your own risk.

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8. Limitation of Liability 

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.

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9. Privacy 

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

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10. Changes to Terms 

We reserve the right to change or update these Terms at any time. Continued use of the website after such changes constitutes your consent to the new Terms.

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11. Governing Law 

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Amritsar, Punjab.