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Privacy Policy

At Aromas – A Wellness Firm, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make use of our website: www.aromaswellness.in. By using our site, you agree to the collection and use of information in accordance with this policy.

Last Updated: 29th July' 25

1. Information we collect 

To process your orders and provide you with customer support, we collect the following personal information:

  • Full Name

  • Phone Number

  • Email Address

  • Shipping/Billing Address

This information is collected when you:

  • Place an order on our website

  • Submit a contact form

  • Subscribe to our newsletter or promotional offers

  • Reach out to us via email or WhatsApp

We may also collect non-personal data such as your IP address, browser type, and browsing activity for analytics and site improvement purposes.

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2. How we use your information? 

We use your personal information for purposes such as:

  • Processing and fulfilling your orders

  • Coordinating delivery of products

  • Providing customer service and responding to inquiries

  • Sending order confirmations, updates, or service-related communications

  • Offering promotional offers or product updates (with your consent)

  • Improving our website and services

We do not use your personal data for unrelated marketing, nor do we sell your information.

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3. Information Sharing 

Your personal information may be shared only with:

  • Trusted third-party vendors such as logistics and delivery services

  • Payment service providers (only for transaction processing)

  • Legal or regulatory authorities, if required by applicable law

All such parties are bound by confidentiality agreements and use your information only to the extent necessary.

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4. Data Rights

You have the right to:

  • Ask us to update, or correct your information

  • Withdraw consent from receiving future communications

To exercise any of these rights, contact us at queries@aromaswellness.in.

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5. Data security 

We use reasonable and industry-standard security measures to protect your personal information. This includes secure servers, encrypted payment gateways (if used), and restricted access protocols.

Despite our efforts, no method of transmission over the internet is entirely secure.

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6. Cookies & Tracking 

Our website may use cookies and similar technologies to:

  • Improve functionality and performance

  • Track user activity for analytics 

  • Store user preferences

You may disable cookies in your browser settings if desired.

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7. Policy updates 

We may revise this Privacy Policy from time to time. All changes will be updated on this page with a updated date. We recommend reviewing this page periodically.

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